Privacy Policy

Privacy Policy — Kelvin Fundholm

This Privacy Policy explains what personal information Kelvin Fundholm collects, how we use it, and the choices you have. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws where applicable. Last updated: 2026.

What information we collect

We collect information you provide directly — name, email address, phone number, residency, and KYC documents required by law. We also gather technical information when you use the platform: device type, IP address, browser language, and interaction logs needed for security and debugging.

How we use your information

• To verify your identity and meet anti-money-laundering obligations.
• To operate, monitor and improve the trading service.
• To prevent fraud, abuse and unauthorised access.
• To send service notifications and, with your consent, marketing emails.

How long we keep your data

We retain account records for the period required by financial regulations, then delete or anonymise the data. You can request a copy or deletion of your personal information at any time by writing to [email protected].

Cookies and analytics

We use first-party cookies to keep you signed in and to remember your preferences. We use privacy-respecting analytics to understand how the website is used in aggregate. No cookies are sold to third parties.

Sharing with third parties

We do not sell your personal data. We share information only with payment processors, KYC providers, cloud hosting partners and law-enforcement bodies when required by Canadian law. All processors are bound by data-protection agreements.

Your rights

You may access, correct or delete your personal information, withdraw consent, or lodge a complaint with the Office of the Privacy Commissioner of Canada. Contact us first at [email protected] so we can respond directly.

Security

All traffic is encrypted using TLS 1.3. Sensitive fields are stored using AES-256 envelope encryption. Access by Kelvin Fundholm staff is logged and limited to a need-to-know basis.

Changes to this policy

If we update this policy materially we will publish a new version on this page and, where appropriate, notify you by email. Continued use of the platform after the update counts as acceptance of the revised policy.

Contact

Privacy questions can be sent to [email protected].